Learn about communication skills in health and social care
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WHAT’S INCLUDED- Study material
- Assignments
- Certificate
- Tutor support
- Payment plans
Course overview
Immerse yourself in the dynamic world of communication skills in health and social care with our hands-on course. Through practical insights and real-life case studies, you'll gain the tools and techniques needed to thrive in today's fast-changing digital landscape. Learn how to effectively communicate with patients, colleagues, and stakeholders, and enhance your ability to build strong relationships and resolve conflicts. Whether you're a seasoned professional or just starting out, this course will equip you with the essential skills to excel in the field. Join us and take the first step towards becoming a confident and effective communicator in the healthcare industry.
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Course description
In this dynamic course, participants will delve into the essential communication skills required in the fast-paced world of health and social care. Through interactive discussions, case studies, and role-playing exercises, students will learn how to effectively convey information, build rapport with clients, and navigate challenging conversations with empathy and professionalism. Topics covered include active listening, non-verbal communication, and cultural sensitivity. By honing these crucial skills, individuals will enhance their ability to provide high-quality care and support to those in need. Join us on this transformative journey towards becoming a confident and compassionate communicator in the healthcare field.
Are you ready to elevate your communication skills in health and social care? Sign up today!
Who is this course for?
| Who is this course for? |
| This course is designed for individuals working in the health and social care sector in the UK who want to enhance their communication skills. Effective communication is crucial in this field, as it can improve patient outcomes, increase patient satisfaction, and create a positive work environment. |
| According to a survey conducted by the Care Quality Commission (CQC), communication issues were cited as a contributing factor in 70% of serious incidents reported in health and social care settings in the UK. |
| By taking this course, you will learn how to communicate effectively with patients, colleagues, and other healthcare professionals. You will also develop skills in active listening, empathy, and conflict resolution, which are essential for providing high-quality care. |
| Research from the Health Foundation shows that improving communication skills in healthcare can lead to better patient outcomes, reduced medical errors, and increased patient satisfaction. |
Career path
| Health Educator |
Social Worker |
| Patient Advocate |
Healthcare Administrator |
| Community Health Worker |
Medical Interpreter |
Duration
The programme is available in 2 duration modes:
Course Content
• Introduction to Communication Skills
• Verbal and Nonverbal Communication
• Active Listening
• Building Rapport
• Empathy and Compassion
• Conflict Resolution
• Cultural Competence
• Communication in Challenging Situations
• Communication with Different Stakeholders
• Communication Technology in Health and Social Care
Assessment
Assessment is via assignment submission
Fee Structure
The fee for the programme is as follows:
- 6 months - GBP £1299
- 9 months - GBP £999
Fee payment plans
The programme offers following fee payment plans:
6 months programme: Course fee GBP £1299
● Payment option (a): GBP £433 x 3 monthly instalments
● Payment option (b): GBP £1234 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months programme: Course fee GBP £999
● Payment option (c): GBP £199 x 5 monthly instalments
● Payment option (d): GBP £499 x 2 quarterly instalments
● Payment option (e): GBP £949 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
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